Tuesday, May 11, 2010

Payment Information for Winners

Thank you SO MUCH for the fantastic response.  This has been absolutely WONDERFUL.

Unfortunately, our PayPal account is down.  When I spoke to customer service yesterday, they apologized and assured us it would be back up within 24 hours.  I faxed personal documentation and the Community Foundation faxed them information to expedite the process.  PayPal emailed me this morning to say it would be 3-5 days before these things could be processed.

Obviously we want this money to be received by the Community Foundation as soon as possible, so our payments are going a little differently, meaning that the money will now go directly to the charity.  We’ll be contacting our winners with further details on how to proceed with a link and information on how to pay.

Winners, if you don't receive an email from us after 24 hours regarding how to pay and claim your item, you totally have permission to bug us.

There are also some winners who have not yet emailed to claim prizes.  Please do so as soon as possible.

For those who have already paid, you're fine!

Thanks for your support and patience.  You are all wonderful.  

Amanda, Victoria, and Myra

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